Paytm’s UPI Market Share Drops for Fourth Consecutive Month to 8% in May

Paytm’s share of India’s Unified Payments Interface (UPI) market has fallen for the fourth consecutive month, reflecting the company’s ongoing struggles following a significant regulatory setback. According to data from the National Payments Corporation of India (NPCI), Paytm’s share of total UPI transactions dropped to 8.1% in May from 13% in January.

The decline began in January when the Reserve Bank of India (RBI) ordered Paytm Payments Bank Ltd (PPBL), a banking affiliate of Paytm, to cease operations. This decision has had a substantial impact on Paytm, with its shares plummeting by approximately 55% since the directive was issued.

Although PPBL is not directly controlled by Paytm, it is a crucial component of the fintech empire led by founder and CEO Vijay Shekhar Sharma. The disruption in PPBL’s operations has significantly affected Paytm’s ability to facilitate UPI transactions, contributing to the decline in market share.

In contrast, Walmart-owned PhonePe has solidified its position as the market leader, commanding 49% of UPI transactions in May. Alphabet’s Google Pay follows with a 37% share. Overall, the UPI network experienced robust growth, processing a record 14.04 billion transactions in May, marking a 5.5% increase from the previous month.

In response to the regulatory challenges, Sharma has forged new alliances with several of India’s leading banks, including Axis Bank Ltd., HDFC Bank Ltd., and State Bank of India Ltd. These partnerships aim to mitigate the disruption caused by PPBL’s operational shutdown by ensuring continued support for instant money transfers.

Despite these efforts, the immediate financial outlook for Paytm remains challenging. ‘We expect near-term financial impact to our revenue and profitability due to disruptions faced in our business in Q4,’ Sharma acknowledged in the company’s latest earnings report. Paytm has yet to issue an official comment on the situation.

As the company navigates this period of instability, it remains to be seen how effectively these strategic partnerships will bolster its market position in the highly competitive UPI landscape.

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