In a significant move to streamline tax regulations in the digital economy, the Central Board of Direct Taxes (CBDT) has issued Circular No. 20/2023 dated 28.12.2023, offering comprehensive guidelines and clarity on Section 194-O of the Income-tax Act, 1961. This section mandates e-commerce operators to deduct income tax at the rate of one percent of the gross amount from the sale of goods or provision of services facilitated through their digital or electronic platform.
Key Highlights of the Circular:
- Multiple E-commerce Operator Model Framework: The circular addresses concerns related to a multiple e-commerce operator model, including platforms like the Open Network for Digital Commerce (ONDC). It offers detailed guidelines on the applicability of Section 194-O in such frameworks.
- Removal of Difficulties: The guidelines aim to remove ambiguities and difficulties previously associated with the implementation of Section 194-O, providing clarity on various aspects of its applicability.
- FAQs for Comprehensive Understanding: In response to representations received from various stakeholders, the CBDT Circular incorporates Frequently Asked Questions (FAQs) to address a wide range of issues. These FAQs offer practical insights and examples to enhance understanding.
- Availability of Circular: The Circular is now available on the official website of the Income Tax Department, www.incometaxindia.gov.in. Stakeholders, including e-commerce operators and tax professionals, are encouraged to refer to the Circular for a comprehensive understanding of the guidelines.
- https://incometaxindia.gov.in/news/ciruclar-20-2023.pdf
How to Access the Circular:
The Circular No. 20/2023 dated 28.12.2023 can be accessed directly on the official website of the Income Tax Department: www.incometaxindia.gov.in.
For further inquiries or clarifications, stakeholders are encouraged to contact the CBDT helpline or refer to the FAQs incorporated in the Circular.




























